1. How is the after-sales service provided for beauty equipment?

After-sales service includes repair and replacement services. Generally speaking, we provide a certain guarantee for after-sales service, and consumers can obtain related services through customer service hotlines, online customer service, etc.

2. How long is the warranty period for beauty equipment?

The warranty period for beauty equipment is one year, and the handle is three months. Within the warranty period, if there are any quality problems with the beauty equipment, we provide guarantee services. If it exceeds the warranty period, parts need to be replaced at a cost.

3 . How to maintain beauty equipment?

Maintenance of beauty equipment has a great impact on the service life and effectiveness of the product. Generally speaking, it needs to be kept clean, dry, and should avoid long-term use, strong vibration, and use in high-temperature environments.

4. Do you accept customization?

Our company welcomes dealers/agents to negotiate OEM and ODM businesses. A single beauty equipment can add a startup logo and a chassis silk screen for free.

5. What are the precautions for using beauty equipment?

When using beauty equipment, attention should be paid to the instructions on the user manual, and correct operation should be performed to avoid skin damage. Skin testing can be performed before use to determine suitability. In addition, attention should be paid to the maintenance and storage of the product.

6. What services can you provide?

We accept various delivery terms, payment currencies, and payment methods. Our company can communicate in English, Chinese, Spanish, Japanese, Portuguese, German, Arabic, French, Russian, Korean, Hindi, and Italian.

7. How to ensure product quality?

We have two product management groups in the factory responsible for testing and inspection before leaving the factory to ensure that the equipment can be used perfectly. At the same time, we also provide test videos for you to confirm before shipping.